Do you have questions on or problems with buying your online ski pass?

Our online shop is managed by Starjack. Please feel free to contact Starjack support by email or phone for further details.

Online shop customer service (Mon - Sun / 8:00 to 16:00)
e-mail support@starjack.at
phone +43.6246.73430 999

Please have the following information ready:

- starjack booking number XXXX-XXXX
- actual, attempted time of booking
- amount of the order in EUR
- selected payment method

It is always helpful to have a screenshop of the error message - thank you!